1. Introduction

Welcome to Oakham Dental Studio. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and protect your personal data when you visit our website (oakhamdentalstudio.co.uk) or interact with our services.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, address, email address, phone number, date of birth.

  • Health Information: Medical history and dental records when booking appointments or consultations.

  • Payment Details: If you make a payment, we process financial information securely.

  • Technical Information: IP address, browser type, device information, and cookies (see Cookies section).

  • Communication Records: Any emails, messages, or interactions with our customer service team.

3. How We Use Your Information

We use your data to:

  • Provide and manage our dental services.

  • Process appointments and send reminders.

  • Respond to your inquiries or customer service requests.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

  • Send marketing communications (only with your consent).

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity: To provide you with the requested services.

  • Legal obligation: To comply with UK laws and regulations.

  • Legitimate interest: For improving our services and customer experience.

  • Consent: Where required, such as for marketing communications.

5. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Healthcare Providers: If necessary for your treatment.

  • Payment Processors: To process transactions securely.

  • Regulatory Authorities: When required by law.

  • Service Providers: Such as IT support or website hosting companies.

6. Data Security

We take appropriate measures to protect your data against loss, unauthorised access, or misuse. Our website uses encryption and secure servers for data storage.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Restrict or object to processing.

  • Withdraw consent for marketing communications.

  • Request data portability where applicable.

To exercise your rights, please contact us at info@oakhamdentalstudio.co.uk

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

Oakham Dental Studio
Knights Yard,
Gaol Street
Oakham,
Rutland, LE15 6AQ

Email: info@oakhamdentalstudio.co.uk

Phone: +44 (0)1572 771175

We are accepting new patients.

We welcome patients of any age and feel confident that we can look after you in the best way possible. Please contact our reception team or fill out the online registration form.